Refund and Warranty - I do not accept refunds because It is Pre-order and Made to order product. Please check everything before you order. I'm warranty about the lost package. The country that I can not ship to you. I will fully refund you.
Return policy: I do not accept return product.
Guarantee: Every order is quaility control before ship to you. In case of damage or something bad happen please contact to me.
Shipping - All shipping with the tracking number. Shipping with USPS, DHL eCommerce, and Thailand post. It is up to the situation at that time. I have fulfillment in the US. Some countries will randomly charge Vat, Tax, Import duty to you. You need to responsible for the cost.
The US. shipping time 1-2 weeks.
The rest of the world shipping time 1-4 weeks.
Risks - The product is handmade It may have a small bubble inside or some little defect. Every piece of dice is quality control before ship to you. The shipping may be late more than the estimated shipping date. If it is too long please contact to me.